FAQ
These are some of our commonly asked questions. If there isn't an answer here, please feel free to direct message us on Instagram or Facebook page (:
What forms of payment do you take?
We currently take Cashapp, Venmo, Facebook Pay, Square Card reader that accepts Visa, American Express, Discover & mastercard.
Do you have Layaway?
Yes we do offer layaway.
We require a non-refundable deposit upfront of 20% of the product price.
(This deposit will count towards payment for the item) Depending on your situation we can do Bi-Weekly or monthly payments. (With a 3month max Payment plan option)
Once final payment is collected, the piece will be released to you (:
Contact us via email to set up a layaway plan.
Theupcycledoddballsatx@gmail.com
Do you have a store front?
As of right now we do not have a store front. We are currently operating online & working as vendors at local San Antonio / Austin Events. Follow our Facebook Page or Instagram page to keep up with our upcoming events!
Do you take commissions?
Yes (:
If you are interested in a piece of furniture you are wanting to upcycle, we can meet & discuss what you are looking to be done to the piece.
*If you saw a past piece I have done and are looking for something similar to be done to your piece let me know.
From there, I will do some research on materials needed and I will get back to you with a quote. You be covering materials cost & labor.
Refund Policy
We do not accept refunds for any reason.
Colors: Custom orders, computer monitors, camera flash & other conditions affect our product coloring so be prepared for some variation.
Custom Orders: As of a matter of protection, custom orders are non re fundable for any reason. Once a custom order is placed, it is not refundable. It takes quite a but of time & money to produce custom orders. So please only place a custom order when you are 100% sure of your purchase.
Do you ship?
unfortunately we do not offer shipping on any furniture pieces. We only offer local pick-up. Some pieces will be eligible for local delivery if within 15 miles from our home. If outside that radius we can deliver for $50.00 up to 30miles from our home.
Zip code: 78258
(These pieces will be marked in the listing as eligible for delivery)